🌈 Shop Policies

Every piece here is created with care, heart, and a little bit of sparkle ✨. Because each work of stained glass is handmade and unique, there are a few important things to know before placing an order.

🖐️ Handmade with Love (and Solder)

Each piece from Rainbow Reflections by Andrew is handcrafted — no two are ever the same!

💎 Expect slight variations in color, texture, solder lines, or glass patterns.

💡 Colors may look different on screens versus in natural light — that’s part of the magic!

Your piece is one-of-a-kind, just like a rainbow after a storm 🌦️.

📦 Shipping & Delivery (When not local pickup.)

All mail orders are packed with extra care to make sure they arrive safely.

🚚 Shipped via USPS, UPS, or FedEx with tracking and insurance.

📬 Once a package is marked “Delivered” by the carrier, it’s considered successfully delivered.

📷 If your order arrives damaged, please contact me within 3 days of delivery with photos of the piece and the packaging — I’ll assist in filing an insurance claim.

Note: I can’t be responsible for delays, loss, or damage once a package is in transit, but I always do my best to help if something goes wrong. 💖

💰 Returns, Refunds & Exchanges

Because each item is handmade and fragile:

❌ All sales are final once purchased.

If your piece arrives damaged, reach out right away — I’ll help guide you through the insurance process.

If I’m able to offer a replacement or store credit (case by case), I’ll do everything I can to make it right.

💳 Payments & Orders (When not local purchase.)

Payments are processed securely through Square 🔒.

Orders are shipped only after payment has cleared.

Please double-check your shipping info before checking out — once it’s on its way, I can’t reroute it.

I reserve the right to decline or cancel suspicious or incomplete orders. (Gotta keep things safe and sparkly for everyone ✨).

🎨 Custom Creations

Got a special idea in mind? I love creating custom stained glass pieces!

💬 Full payment is required before work begins.

🖼️ Once you approve the design and glass choices, all sales are final.

🪞Small artistic adjustments may be made during creation to ensure strength, beauty, and balance in your final piece.

📐 Measurements

Any measurement listed is an approximant size meant to be a guide. For exact measurements please reach out prior to placing an order.

📏  Please note that exact sizes, shapes, and angles may have imperfections and vary slightly.

⚖️ General Terms

Rainbow Reflections by Andrew is not liable for indirect, incidental, or consequential damages from the use (or inability to use) purchased items.

By completing a purchase, you agree to the shop policies.

🎯 Postings are made to be as accurate as possible however errors and mistakes do happen. Corrections will be made as quickly as possible. Rainbow Reflections by Andrew reserves the right to correct postings at any time, including reaching out after a purchase is made, should relevant information (such as listing price) not be accurate. 

💌 Questions?

📧 Have a question, request, or just want to share how your new glass looks in the sunlight?

I’d love to hear from you!

Thank you for supporting handmade art and keeping local creativity alive.

With a kaleidoscope of thanks,

— Andrew 🌈